Enterprise revenue is declining for many telecoms operators in high-income countries. It is essential for telecoms operators to keep customers satisfied in order to help defend revenue. Tom Rebbeck and Terry van Staden provide highlights of our survey of 1600 enterprise across 8 countries and discuss levels of satisfaction and reasons that enterprise churn. Read more
Mark Mortensen, Research Director at Analysys, offers an insight into the Digital eXperience Index and describes how telecoms operators worldwide can be ranked on their digital customer experience.
Monthly mobile data traffic reached 7.4GB for each 3G/4G handset in Taiwan in 2016. A number of factors were responsible for this high level of usage – particularly unlimited data plans explains Cai Shiyu, Analyst at Analysys Mason. This podcast shares the latest research and data from Asia-Pacific, highlighting trends in mobile data usage from the Taiwan telecoms market.
Larry Goldman, Partner at Analysys Mason and Head of Telecoms Software and Networks, provides an overview of the current issues relating to 5G and the investment strategies of network operators moving toward the next generation of telecoms.
Larry Goldman, Partner at Analysys Mason and Head of Telecoms Software and Networks, offers insights into the impact of software-defined networking (SDN), network function virtualisation (NFV) and cloud computing on OSS/BSS architecture and software market segmentation.
Mark Mortensen, Research Director at Analysys Mason and Head of the Digital Experience research programme, discusses our latest research on digital transformation and the Digital eXperience Index which ranks telecoms operators on the digital experience they provide to their customers.
John Abraham, Senior Analyst at Analysys Mason and Lead Analyst for the Revenue Management research programme, discusses his latest research showcasing the key characteristics of future monetisation platforms and their impact on telecoms operators.
New types of fraud are developing in telecoms and known types are becoming more complex. Telecoms operators must take advantage of the latest technology and tools to combat these trends. Justin van der Lande, Principal Analyst at Analysys Mason, examines the latest developments in fraud management software for the telecoms industry.
What is the market opportunity for traditional pay-TV, IPTV and OTT video services? Principal Analysys Matin Scott looks at the issues around content rights, value-chain involvement and multi-screen video consumption. He also shares the latest research on the role pay-TV providers and OTT players have in the video services value chain and assesses different player strategies.
A look at video consumption trends, shifting consumer usage and behaviours across devices, and the changing attitudes and preferences of mobile device users.
Martin Scott, Principal Analyst at Analysys Mason and Lead Analyst for the Video Strategies programme, shares the latest research and survey results highlighting mobile device video data trends and traffic.