Analysys Mason Podcast

How satisfied are enterprises with telecoms operator services? Survey results

Enterprise revenue is declining for many telecoms operators in high-income countries. It is essential for telecoms operators to keep customers satisfied in order to help defend revenue. Tom Rebbeck and Terry van Staden provide highlights of our survey of 1600 enterprise across 8 countries and discuss levels of satisfaction and reasons that enterprises churn. Read more

Digital eXperience Index - how telecoms operators are ranking for digital services

Mark Mortensen, Research Director at Analysys, offers an insight into the Digital eXperience Index and describes how telecoms operators worldwide can be ranked on their digital customer experience. 

Taiwan mobile market and impact of unlimited data plans

Monthly mobile data traffic reached 7.4GB for each 3G/4G handset in Taiwan in 2016. A number of factors were responsible for this high level of usage – particularly unlimited data plans explains Cai Shiyu, Analyst at Analysys Mason. This podcast shares the latest research and data from Asia-Pacific, highlighting trends in mobile data usage from the Taiwan telecoms market. 

Telecoms networks investment strategies in a 5G era

Larry Goldman, Partner at Analysys Mason and Head of Telecoms Software and Networks, provides an overview of the current issues relating to 5G and the investment strategies of network operators moving toward the next generation of telecoms.

Telecoms network virtualisation trends and research

Larry Goldman, Partner at Analysys Mason and Head of Telecoms Software and Networks, offers insights into the impact of software-defined networking (SDN), network function virtualisation (NFV) and cloud computing on OSS/BSS architecture and software market segmentation.

Helping network operators become the digital service providers of tomorrow

Mark Mortensen, Research Director at Analysys Mason and Head of the Digital Experience research programme, discusses our latest research on digital transformation and the Digital eXperience Index which ranks telecoms operators on the digital experience they provide to their customers.

Monetisation platforms of the future

John Abraham, Senior Analyst at Analysys Mason and Lead Analyst for the Revenue Management research programme, discusses his latest research showcasing the key characteristics of future monetisation platforms and their impact on telecoms operators.

Combatting new types of fraud using big data analytics

New types of fraud are developing in telecoms and known types are becoming more complex. Telecoms operators must take advantage of the latest technology and tools to combat these trends. Justin van der Lande, Principal Analyst at Analysys Mason, examines the latest developments in fraud management software for the telecoms industry.